Shipping Policy

Welcome to Telnexllc. We are committed to delivering your custom apparel safely and on time. Please review our Shipping Policy before placing your order.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
• Custom or personalized products may require additional production time before shipping.

Shipping Time

• Standard delivery time is approximately 6–7 business days within the United States.
• Delivery estimates may vary during holidays, promotional events, or due to carrier delays beyond our control.

Shipping Locations

Currently, Telnexllc ships orders throughout the United States. We are working to expand our shipping services to additional regions in the future.

Shipping Charges

Shipping charges, if applicable, are automatically calculated and displayed during checkout before your order is completed.

Order Tracking

After your order has been shipped, a tracking number and shipping confirmation will be sent to your registered email address. You can use this information to monitor your shipment at any time.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery timeframe or appears lost during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses and contact information when placing an order.

Telnexllc is not responsible for shipping delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number along with photos of the damaged package and product so we can assist you promptly.