Terms & Conditions

Welcome to Telnexllc. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms.

1. General Information

This website is operated by Telnexllc. We may update these Terms at any time without prior notice.

2. Eligibility

• You are at least 18 years old or have permission from a parent or guardian.
• You provide accurate information.
• You use the website only for lawful purposes.

3. Products & Services

Telnexllc offers custom apparel including:

• Custom T-Shirts
• Graphic & Printed T-Shirts
• Graduation Shirts
• Valentine's Day Shirts
• Birthday Shirts
• Couple & Family Shirts
• Streetwear & Oversized T-Shirts
• Personalized Photo & Text Shirts

We may limit quantities, discontinue products, or refuse service when necessary.

4. Orders & Payments

• Billing and shipping details must be accurate.
• You must be authorized to use the selected payment method.
• Orders may be cancelled for fraud, pricing errors, unavailable products, or incorrect information.
• If payment has already been taken, a full refund will be issued for cancelled orders.

5. Shipping & Delivery

• Delivery times are estimates only.
• Carrier or customs delays are outside our control.
• Customers are responsible for providing the correct shipping address.

6. Returns, Refunds & Exchanges

6.1 Return Eligibility

• Returns accepted within 30 days for damaged, defective, or incorrect products.
• Items must be unused and in original condition.
• Custom or personalized products, worn items, and clearance items are non-returnable.

6.2 Return Requests

Contact us within 48 hours for damaged or incorrect items. Include your name, order number, reason, and photos if applicable.

6.3 Return Shipping

• Customers pay return shipping unless the error is ours.
• Trackable shipping is recommended.

6.4 Refunds

• Refunds are processed after inspection.
• Approved refunds are issued within 5–10 business days.

6.5 Exchanges

Exchanges are available only for damaged, defective, or incorrect products.

6.6 Order Cancellation

Orders may be cancelled within 12 hours before production begins.

7. Intellectual Property

All logos, text, graphics, product designs, and images belong to Telnexllc and may not be copied without permission.

8. Limitation of Liability

Our liability will not exceed the amount paid for the purchased product.

9. User Conduct

• No unlawful use.
• No attempts to breach website security.
• No false information.
• No fraudulent chargebacks.

10. Third-Party Links

We are not responsible for third-party websites linked from our website.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the applicable laws of the United States.

13. Changes to These Terms

Updated Terms will be posted on this page.